Terms of service

Terms of Service

Effective Date: December 4, 2025

Welcome to BioHealing Australia. By accessing or using our website https://biohealing.com.au, you agree to these Terms of Service (“Terms”). Please read them carefully.

Acceptance of Terms

By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian. Using our website constitutes acceptance of these Terms and our Privacy Policy.

Use of the Website

You agree to use this website for lawful purposes only. You must not:

  • Violate any laws or regulations
  • Access unauthorized areas or accounts
  • Interfere with the website’s operation
  • Use automated systems to collect data

Product Information & Orders

  • We aim to provide accurate product descriptions, pricing, and images, but errors may occur.
  • Prices and availability are subject to change without notice.
  • By placing an order, you agree to pay the full amount using our available payment methods.
  • We reserve the right to cancel orders for any reason, including payment issues or product unavailability.

Shipping & Risk

  • Shipping times are estimates and may vary.
  • Risk of loss passes to you upon delivery.
  • You are responsible for providing correct shipping information.

Returns & Refunds

  • Returns and refunds are governed by our Refund & Return Policy.
  • A 10% restocking fee applies to eligible returns.
  • No refunds are given for change of mind or mistaken orders.

Intellectual Property

All content on this website, including text, images, graphics, and logos, is owned by BioHealing Australia or its licensors. You may not use, copy, or reproduce any content without our written permission.

Limitation of Liability

  • We are not responsible for any indirect, incidental, or consequential damages arising from use of this website or purchased products.
  • We do not guarantee uninterrupted access or error-free content.

Governing Law

These Terms are governed by the laws of Australia. Any disputes will be resolved in the courts of Australia.

Contact Us

For questions regarding these Terms, contact us at: