SHIPPING POLICY

Shipping Policy

Effective Date: December 4, 2025

At BioHealing Australia, we aim to provide fast, reliable, and secure shipping to our customers across Australia. Please read our shipping policy carefully.

 Order Processing

  • Orders are typically processed within 1–2 business days after payment is confirmed.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • You will receive an email confirmation once your order has been shipped, including tracking information.

 Shipping Methods & Delivery Time

We ship across Australia.

  • Standard shipping typically takes 3–7 business days, depending on your location.
  • Expedited shipping options may be available at checkout for faster delivery.
  • Delivery times are estimates and may vary due to weather, public holidays, or carrier delays.

Shipping Costs

Free Shipping Australia Wide.

Order Tracking

  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order directly with the shipping carrier using this number.

Shipping Address

  • Please ensure that your shipping address is accurate and complete.
  • We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost, Damaged, or Delayed Shipments

  • Please inspect your order upon arrival.
  • If your item is lost, damaged, or incorrect, contact us within 24 hours of delivery at support@biohealing.com.au.
  • We will work with you to resolve the issue promptly.

International Shipping

  • Currently, we only ship within Australia.
  • International shipping is not available at this time.

Contact Us

For any questions about shipping, please contact us: